Highlights for terms and conditions

Please note and read carefully our complete terms and conditions. Note especially the following highlights:

  • The prices are quoted either per group or per person in Norwegian Kroner (NOK) and include the statutory value tax. We usually organize tours for groups, and our bookings and websites may quote minimum or maximum limitations for the number of participants in the groups.
  • For bookings including accommodation, an advance payment of 50% of the total price is to be paid at the latest 30 days prior to the commencement of the accommodation. For transport and other activities without accommodation, an advanced payment of 50% is to be paid at the latest 7 days prior to the commencement. The total balance for all orders is usually to be paid the latest 48 hours prior to the commencement of all bookings.
  • Cancellation for group reservations (more than 4 participants):
    More than 30 days before the activity: 0%
    10-29 days before the activity: 25%
    2-9 days before the activity: 50%
    24 hours (1 day) before the activity or non-appearance: 100%
  • Cancellation for individuals (up to 4 participants):
    0-30 days before the activity: 25%
    24 hours or less before the activity: 100%
  • Partial cancellation of a group:
    In the event of partial cancellation of a group reservation (reduction of the number of participants) the following percent of the arrangement costs will be charged per person to the contracting party:
    2-9 days before the activity: 25%
    2 days or less before the activity: 75%
    24 hours (1 day) before the activity or non-appearance: 100%
  • A minimum number of participants are required for certain programs. The organizer reserves the right to withdraw from the contract also on short notice. If the fulfillment of a contract is not possible at another time or if the customer cannot take part in the alternative services offered, any paid fees will be refunded minus charges for services rendered. Further damage claims are not possible.
  • If a program or parts of a program cannot be carried out due to events outside the organizer’s control for example but not exhaustively; safety concerns by the organizer, official regulations, strikes or uncertain weather and nature conditions, the organizer reserves the right to cancel or cut short the activities on short notice. Paid fees will be returned minus charges for services rendered, any expenditures and the handling fee. Please note that a danger-free completion of the activity is in everyone’s interest. All decisions made by the activity leaders are final. The organizer expressly reserves the right to modify the program. The organizer will strive for an equivalent service replacement.
  • The participants are not insured by the organizer. The participants are obliged to ensure that they have sufficient health and accident insurance coverage (including sports coverage).